Office Administrator

JOB SUMMARY

The office administrator is responsible for general administration and the order fulfilment process.

COMPANY'S MISSION AND VALUES

REPORTING STRUCTURE

The Office Administrator reports to the General Manager. This position bears full responsibility for all agreed upon goals and objectives.

JOB RESPONSIBILITIES

• Responsible for greeting incoming visitors/phone callers and directing them to the proper Belimo employee.
• Organizing incoming mail for distribution and filing of original documents
• Support with purchasing office supplies and commodities
• Support Service Manager with scheduling off site visits, answer general customer questions and requests.
• Support Office Manager with customer services related activities, including customer account setup in SAP and CRM.
• Support Office Manager with customer service invoicing and generating quotes when required.
• Support Office Manager with service customer collections related to outstanding invoices.
• Assist Office Manager with CC reconciliations.
• Other duties as required.

REQUIREMENTS

• High School Diploma.
• Bilingual English and French speaking and writing required
• Minimum one year reception and clerical experience in a fast paced environment.
• Use of personal computer, fax machine, and other supporting business equipment is a must.
• High comfort level on use of the Microsoft Suite of products (Outlook, Word, and Excel).
• Requires organization and time managements skills
• Must have excellent interpersonal skills and maintain a proactive and positive attitude.
• A background in supporting manufacturing processes a plus.
• Ability to interpret complex business documents including customer purchase orders.
• Ability to professionally communicate with customers both verbally and in writing.