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Sales Support Representative

Danbury, CT, US, 06810

Belimo is the global market leader in the development, production, and marketing of field devices for the energy-efficient control of heating, ventilation and air conditioning systems. Damper actuators, control valves, sensors, meters, and gas monitors make up the company's core business. Founded in 1975, Belimo employs approximately 2,400 people in over 80 countries and is listed on the Swiss Exchange (SIX) since 1995.

JOB SUMMARY

The Sales Support Representative assists the regional, OEM, and Key Account sales managers with administrative and sales functions to increase their efficiency and allow a greater focus on customer needs. Sales Support Specialists support sales managers with administrative tasks such as marketing and customer support, data integrity efforts related to CRM/SAP and certain project quotations. Assist with reporting and analyzing data as necessary.

COMPANY'S MISSION AND VALUES

The objectives of this position are fully integrated to the objectives of the Company’s Mission and Values. It is the responsibility of all employees to perform their duties in accordance with Company Policy.

REPORTING STRUCTURE

The Sales Support Representative is a member of the Sales Department, reports to Head of Key Accounts, Americas with a strong dotted line to Regional Managers and OEM National Sales Manager, and bears full responsibility for agreed upon goals and objectives.

JOB RESPONSIBILITIES

  • Urgent or complex quotation creation and follow up
  • Follow up on leads for new customers 
  • Coordinate with Customer Service, Order Entry, and Production teams to expedite urgent orders on behalf of field sales 
  • Provide specialized support as it relates to customer information systems ie portals
  • Proactive advocate for CRM utilization and large project follow up  
  • Coordinate with Market Channel Solutions and Marketing teams for net and list pricing reviews as required
  • Use of SAP and Microsoft Dynamics for data entry
  • Follow- up with literature requests, work with Marketing to communicate marketing programs to sales team.
  • Provide data cleansing support for Sales team to ensure database cleanliness
  • Assist with Trade show activities and follow up on any leads generated
  • Communicate on a daily basis with RSMs/DSMs/KAMs/OEM SMs, Customer Service, and Product Management to resolve problems and help improve customer satisfaction at Belimo Aircontrols.

REQUIREMENTS

  • Minimum of 4 years applicable business experience   College degree in business preferred
  • Experienced and knowledgeable about standard business practices related to order fulfillment, customers service, production and supply chain management concepts/practices
  • Proficient in using Microsoft Office products (min Excel, Word); experience in SAP or other ERP software a plus
  • Must have excellent interpersonal skills and maintain a proactive and positive attitude, a sales profile based on caliper results
  • Technical competency to relate to Belimo product line
  • Be able to handle different tasks and set priorities, organizational and time management skills required.

The base pay for this position ranges from $60,000 - $70,000 annually with a target performance bonus of 7% of an employee’s annual base salary. Belimo is committed to paying all employees in a fair, equitable and transparent manner. Compensation is based on several factors including geographic location and may vary depending on job-related knowledge, skills, education and experience. Belimo is a total compensation company which includes a comprehensive benefits package including a full range of medical, financial, and other competitive benefits. Belimo is proud to be an equal opportunity employer. #WeAreBelimo

 

 

 

MAKE A DIFFERENCE – JOIN OUR TEAM

At Belimo, we take pride in making our company a rewarding place to work. Our leaders are passionate, and embrace new ideas. Through collaboration our employees don’t just create amazing products; they are revolutionizing the HVAC industry. Investing in employees is at the core of Belimo’s approach to recruiting and retaining diverse creative talent, to continue to grow an industry leading business. The success of our company brand is connected to the expertise and dedication of our employees.

Join Belimo, and help improve the world around us.


Nearest Major Market: Bridgeport
Nearest Secondary Market: Danbury

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